PRIVACY POLICY

Last updated: 06/2024

Welcome to our website accessible at www.toneuptime.com (hereinafter referred to as “Website”). This Privacy Policy is designed to inform you (hereinafter referred to as “you”, “your” or “User”) about how we collect, use, disclose, and protect your personal data when you interact with our Website and Services.

By accessing or using the Website and/or our Services, you signify that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to be bound by this Privacy Policy, stop to use this Website. Compliance with laws and regulations which apply to you is your responsibility. 

We reserve the right to amend this Privacy Policy at any time in our sole discretion by posting the revised Privacy Policy on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Privacy Policy.

The Website is owned and operated by Premium Ability, having its registered address at

Suite 6, Office 2 The Coach House Little Bardfield Hall, Little Bardfield, Braintree, Essex, England, CM7 4TT

, with company registration number 13165815 (hereinafter referred to as “Company”, “we” or “us”).

CAPITALIZED TERMS USED HEREIN BUT NOT DEFINED SHALL HAVE THE MEANING ASSIGNED TO THEM RESPECTIVELY IN OUR TERMS AND CONDITIONS.

AGE REQUIREMENTS

If you are under the age of majority in your country, please do not use our Website and Services or provide any personal data to us. If we discover that we have inadvertently collected personal data from someone under the age of majority in their country, we will take immediate steps to delete that data from our systems.

COLLECTED PERSONAL DATA

Personal data refers to any information that relates to an identified or identifiable individual. This includes but is not limited to, names, email addresses, phone numbers, home addresses, social security numbers, financial information, etc.

We are committed to protecting the privacy and confidentiality of personal data collected from users of our Website and adhere to applicable data protection laws and regulations in its handling and processing.

During your interaction with our Website and/or Services, we may gather various types of information:

– Account Data: This includes information voluntarily provided by you, such as your name, email address, mailing address, phone number, interests, username, password, and any additional registration details. It also encompasses any customer support or technical information you furnish when contacting us for assistance regarding your use of the Services. Furthermore, it comprises transactional details, including purchases and order fulfillment.

– Public Data: Any content you publicly post through the Website, including reviews, comments, and user-generated content, falls under this category.

– Usage Data: We automatically collect data related to your usage patterns, such as device settings (e.g., language preferences), device registration particulars (e.g., device type, unique device or advertising ID, IP address, operating system, and browser type), mobile carrier information, and statistics regarding your utilization of the Services (e.g., frequency of usage per day). Additionally, location data acquired through your device is included in this category.

– Information from Tracking Technologies: This covers data obtained through cookies and similar tracking mechanisms. Such information may consist of your IP address, domain name, traffic data, location data, browser version, operating system, communication data, etc.

PURPOSES AND LEGAL GROUNDS FOR PROCESSING OF
PERSONAL DATA

The legal grounds for processing your Personal Data may include:

– Your consent: Processing based on your explicit consent.

– Pre-contractual steps: Processing necessary to take steps at your request prior to entering into a contract.

– Contractual Performance: Processing necessary for the performance of a contract to which you are a party.

– Protection of Vital Interests: Processing necessary to protect the vital interests of you or another natural person.

– Public Interest: Processing necessary for the performance of a task carried out in the public interest.

– Legitimate Interests: Processing based on the legitimate interests pursued by the Company or a third party, unless such interests are overridden by your interests or fundamental rights and freedoms which require protection of Personal Data.

– Legal Obligation: Processing necessary for compliance with a legal obligation to which the Company is subject.

We process the collected information for various purposes, including but not limited to:

– to provide you with access to our Website and Services;

– to facilitate transactions, and to deliver the products or services you have requested;

– to communicate with you about your account, updates to our Services, promotional offers, and other relevant information;

– to tailor your experience on our Website, including customizing content, recommendations, and advertisements based on your preferences and interests;

– to understand how users interact with our Website, to identify trends, to track user behavior, and to make improvements to enhance the user experience;

– to detect and prevent fraud, unauthorized access, and other security incidents, as well as to comply with legal obligations and to protect our rights and interests;

– to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from government authorities and enforcing our Terms and Conditions;

– to innovate and improve our products, services, and features, while ensuring the protection of individual privacy rights;

– with your consent, we may use Personal Data to deliver targeted advertisements, promotions, and offers based on your interests, preferences, and browsing behavior.

SECURITY

Your Personal Data will only be kept by us for the duration required to fulfill the objectives outlined in this Privacy Policy.

We are committed to ensuring the security of your Personal Data and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. We employ industry-standard security protocols and technologies to safeguard the confidentiality of your Personal Data during transmission and storage. Our systems undergo regular security assessments and audits to identify and address any vulnerabilities.

Access to your Personal Data is restricted to authorized personnel who require access to perform their duties. We also maintain strict controls over physical access to our premises and information systems.

No method of electronic storage or communication over the Internet is 100% secure, despite our best efforts. As a result, even though we work hard to protect your Personal Data, we are unable to ensure complete security. We will notify you and the appropriate authorities in the event of a data breach that exposes your Personal Data, as required by applicable legislation.

INFORMATION TRANSFER

We reserve the right to transfer your Personal Data to third parties, such as service providers or business partners, situated in countries outside your jurisdiction for the purposes delineated in this Privacy Policy. Please note that these countries may not have data protection laws that align with those in your own jurisdiction. Nonetheless, we take measures to ensure that any such transfers of Personal Data adhere to relevant data protection regulations and incorporate adequate safeguards to protect your information. These measures may include implementing standard contractual clauses or other appropriate mechanisms. By continuing to utilize our Website and Services, you acknowledge and consent to the transfer of your Personal Data to other countries as outlined herein.

THIRD PARTIES TO WHOM WE MAY DISCLOSE
YOUR PERSONAL DATA

We may disclose the information you provide or that we collect to third parties in the following cases:

1. Engagement with government authorities and law enforcement agencies: We may disclose your Personal Data to government authorities, law enforcement agencies, or other third parties:

– when required by law or court order;

– to protect against fraud or to safeguard property rights;

– in response to abuse of the Services in violation of applicable laws or our Terms.

2. Utilization of service providers and contractors: We enlist service providers and contractors to assist in various operational aspects, including payment processing, data management, and market research. These entities only access personal data necessary to fulfill their designated tasks on our behalf.
3. Engagement with social media sites: Our Services may incorporate social media features or link to third-party social media platforms. Utilizing these features may entail the collection or sharing of personal data by these platforms, contingent upon the specific functionality employed.
4. Interaction with business partners.
5. Collaboration with company affiliates: We may collaborate with other members of our corporate family (if applicable) to provide unified content and services, enhance user experiences, and facilitate seamless transactions and customer support.
6. Disclosure to other businesses: In the event of a merger, acquisition, or bankruptcy, your Personal Data may be transferred to third parties as part of the asset transfer process.
7. Sharing with advertisers and analytics companies: We share your Personal Data with advertisers, advertising networks, and analytics firms to tailor advertisements on our Services or third-party websites. Additionally, these parties may share relevant personal data with us for enhanced analytics or advertising purposes.

 

LINKS TO THIRD-PARTY SITES

Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies solely to information collected by our Website and does not cover the privacy practices of these third-party websites. We are not responsible for the privacy policies or practices of any third-party websites or services. We encourage you to review the privacy policies of these third-party websites before providing any personal data or engaging with their services.

By accessing or using third-party websites linked from our Website, you acknowledge and agree that we are not responsible for the privacy practices or content of these third-party websites and that your use of such websites is at your own risk.

USER’S RIGHTS

Based on local data protection laws, including the General Data Protection Regulation and Data Protection Act 2018, you have the following rights concerning collecting and processing your Personal Data:

• to ask what Personal Data is being processed and the rationale for such processing;
• to obtain from us without undue delay the rectification of inaccurate Personal Data concerning you;
• to withdraw a previously given consent for the processing of your Personal Data;
• to submit a complaint to a supervisory authority;
• to ask for the deletion of your Personal Data;
• to obtain from us restriction of processing;
• to object to a decision based on automated processing;
• to object to the processing of your Personal Data;
• receive your Personal Data in a structured, commonly used, and machine-readable format and transmit it to another controller;
• get access to your Personal Data that is being processed.

OTHER RULES

In conjunction with this Privacy Policy, certain other rules and guidelines govern your interactions on our Website. These may encompass our Terms and Conditions and Cookie Policy, among others. It is imperative that you acquaint yourself with these supplementary regulations to ensure full compliance and a seamless experience on our Website.

OUR CONTACT INFORMATION

For any inquiries or issues related to this Privacy Policy, including requests for clarification or reporting of violations, please reach out to our dedicated support team at [email protected]. We value your feedback and are committed to addressing your concerns in a timely and efficient manner.